By placing an order with Dolls Kill (via dollsskili.com), you agree to the following Terms of Purchase. These terms govern the relationship between you (the customer) and Dolls Kill regarding the purchase of our products. Please read them carefully before making a purchase.
Order Placement & Confirmation
When you place an order on our website, you are making an offer to purchase the selected products. We reserve the right to accept or reject your order for any reason, including but not limited to:
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Product unavailability or stock errors.
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Incorrect pricing or product information.
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Suspected fraudulent activity or violation of these terms.
You will receive an email acknowledgment of your order shortly after submission, but this does not constitute order confirmation. A binding contract is formed only when we send you a shipping confirmation email indicating that your order has been processed and shipped.
Pricing & Payment
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Pricing: All product prices are displayed in USD (United States Dollars) and are subject to change without notice. We strive to ensure pricing accuracy, but if an error occurs and a product is listed at an incorrect price, we will notify you and offer the option to cancel your order or purchase the product at the correct price.
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Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated at checkout. By providing payment information, you warrant that you are authorized to use the payment method and that the information is accurate.
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Payment Processing: Payment is processed at the time you place your order. If payment is declined, your order will not be processed until valid payment is received.
Product Information & Availability
We make every effort to provide accurate and detailed product descriptions, including sizing, colors, and materials. However, we do not guarantee that product images or descriptions are 100% error-free (e.g., slight color variations due to screen displays). Product availability is subject to change, and we may need to cancel or modify an order if a product becomes unavailable after purchase.
Title & Risk of Loss
Title to the products you purchase passes to you upon delivery. The risk of loss or damage to the products transfers to you once the package leaves our warehouse. We are not responsible for items lost, stolen, or damaged during shipping (unless caused by our negligence or a carrier error as verified by tracking information).
Returns & Refunds
Our return and refund policies are governed by our separate Refund Policy. By purchasing our products, you agree to comply with the terms outlined in that policy, including eligibility requirements, return timelines, and refund processing procedures.
Cancellations & Modifications
You may request to cancel or modify your order (e.g., change shipping address, remove items) only if we have not yet processed or shipped it. To request a cancellation or modification, contact our customer service team immediately at service@dollskili.com with your order number. We cannot guarantee cancellation or modification once the order has entered the shipping process.
Governing Law
These Terms of Purchase are governed by the laws of the United States, without regard to its conflict of law principles. Any disputes arising from or related to your purchase will be resolved in accordance with these terms and applicable laws.
Changes to These Terms
We may update these Terms of Purchase from time to time. When we make changes, we will revise the policy on this page. Your continued use of our website and purchase of products constitutes acceptance of the updated terms.
Contact Us
If you have any questions or concerns about these Terms of Purchase, please contact our customer service team at service@dollskili.com or via mail at 322 Garfield Street, North Charleston South Carolina 29405, United States.
