Privacy Policy

Information We Collect

• Personal Information: When you create an account, place an order, or contact us, we may collect details such as your name, email address, phone number, shipping and billing addresses, and payment information (e.g., credit card details, which are processed securely by third-party payment providers).
• Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referral sources. This data helps us optimize our site and understand user preferences.
• Cookies & Tracking Technologies: We use cookies (small text files stored on your device) and similar tracking technologies to enhance your experience, remember your preferences (e.g., language, login status), and analyze site traffic. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

How We Use Your Information

• Process and fulfill your orders (e.g., ship items, send order confirmations).
• Communicate with you about your orders, account updates, and customer service inquiries.
• Personalize your shopping experience (e.g., recommend products based on your preferences).
• Improve our website, products, and services through data analysis.
• Send marketing communications (e.g., newsletters, promotions) if you’ve opted in to receive them. You can unsubscribe at any time via the link in these communications.
• Ensure the security of our website and prevent fraudulent activities.

How We Protect Your Information

• Secure socket layer (SSL) encryption for data transmitted between your device and our website.
• Restricted access to personal information within our team, with only authorized personnel able to access sensitive data.
• Regular security audits and updates to our systems and processes.
• Third-party payment providers that comply with industry security standards to handle payment information securely.

Sharing Your Information

• Service Providers: Third parties that assist with order fulfillment (e.g., shipping carriers), payment processing, marketing automation, and website analytics. These partners are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose information if required by law, such as to comply with a court order or regulatory request, or to protect our rights, property, or the safety of our users and others.

Your Rights & Choices

• Access and review the personal information we hold about you by contacting our customer service team.
• Update or correct your personal information by logging into your account or contacting us.
• Request the deletion of your personal information, subject to legal obligations (e.g., retaining order records for tax purposes).
• Opt out of marketing communications by clicking the “unsubscribe” link in our emails or contacting us.

Changes to This Policy

Contact Us